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AuthorJan Dougherty

Matt Dillion 

Last Updated

 

StatusActive


To connect your smart phone to CNU's smartphone to the eduroam wireless network simply navigate to your phone's wireless settings and select WiFi-CNUeduroam. In most cases you will be prompted to accept or "Trust" the server certificate used to encrypt your communication and will then be prompted to enter your CNU ID# and password. username and password. CNU students, faculty, and staff should enter their CNU issued email address as their username.

Warning
titleAuthentication failure

Be aware; if you enter an incorrect password five times in a row, your device will be "

blacklisted

temporarily blocked" from

the wireless network

connecting to eduroam for 5 minutes.

If your device gets "blacklisted"

In the event this happens, simply wait five minutes before attempting to reconnect to

WiFi-CNU

eduroam, at which time your device will be unblocked and you will have five more chances to enter your

CNU ID#

username and password correctly.



Table of Contents

Apple Users

Apple users, please note with the release of iOS 14 there is a new feature called "Use private Wi-Fi addresses", when enabled this feature causes your MAC Addresses to randomize and change every 24 hours. This feature will cause unforseen authentication problems and should be disabled. Please use the following link for more information and instructions on how to disable this feature.


UI Steps
UI Step

Connect Smartphone to wireless network eduroam

Expand
titleApple iPhone
https://support.apple.com/en-us/HT211227


iPhone, iPad, or iPod touch

  • Open the Settings app, then tap Wi-Fi.
  • Tap the information button Image Modifiednext to
WiFi-CNU
  • eduroam.
  • Tap Private Address. If you device joined the network without using a private address, a privacy warning explains why
  • Enter username and password
  • Trust Certificate

iPhone Wireless SettingsImage Modified

Android Users

Android users, depending upon your device and the version of your OS you may be required to manually enter settings to successfully connect to CNU's wireless network. Please use the following settings;


Expand
titleAndroid


  • Security: 802.1x EAP

  • EAP method: PEAP

  • Phase 2 authentication: MSCHAPV2

  • CA certificate
: Do not validate
  • : Use System Certificate

  • Online Certificate Status: Do Not Verify

  • Minimum TLS Version: TLS v1.0

  • Identity: "Enter your CNU
ID#
  • email address"

  • Anonymous
identitiy
  • Identity: "leave blank"

  • Password: "Enter the password associated with your CNU
ID#

Android Wireless SettingsImage Removed



Warning

Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"


Image Added





 

UI Step

 Once connected, open a browser and enter the following URL https://connect.cnu.edu

  

UI Step


Click the "Begin eduroam Setup" link to download and install SecureW2

Image Added

  

OnGuard

Mobile devices such as smart phones, tablets, chrome books, and kindles are not required to download and install OnGuard. If after connecting to WiFi-CNU your browser is redirected to the OnGuard download page please disconnect and reconnect to WiFi-CNU. In most cases reconnecting your device to CNU's wireless network will solve this issue along with a few others! For more detailed information about OnGuard please follow the link below.

OnGuard - CNU Security Scanner