To connect your smart phone to the eduroam wireless network simply navigate to your phone's wireless settings and select eduroam. In most cases you will be prompted to accept or "Trust" the server certificate used to encrypt your communication and will then be prompted to enter your username and password. CNU students, faculty, and staff should enter their CNU issued email address as their username.

Authentication failure

Be aware; if you enter an incorrect password five times in a row, your device will be "temporarily blocked" from connecting to eduroam for 5 minutes. In the event this happens, simply wait five minutes before attempting to reconnect to eduroam, at which time your device will be unblocked and you will have five more chances to enter your username and password correctly.



Apple IOS

Apple users, please note with the release of iOS 14 there is a new feature called "Use private Wi-Fi addresses", when enabled this feature causes your MAC Addresses to randomize. This feature will cause unforeseen authentication problems and should be disabled. Please use the following link for more information and instructions on how to disable this feature.

https://support.apple.com/en-us/HT211227


iPhone, iPad, or iPod touch

  • Open the Settings app, then tap Wi-Fi.
  • Tap the information button next to eduroam.
  • Tap Private Address. If you device joined the network without using a private address, a privacy warning explains why


iPhone Wireless Settings



Android 13

Android users, depending upon your device and the version of your OS you may be required to manually enter settings to successfully connect to the eduroam wireless network. Please use the following settings;



  • Security: 802.1x EAP

  • EAP method: PEAP

  • Phase 2 authentication: MSCHAPV2

  • CA certificate: Do not validate

  • Identity: "Enter your CNU email address"

  • Anonymous identity: "leave blank"

  • Password: "Enter the password associated with your CNU email address"

  • Domain Name: cnu.edu

Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"

Android Wireless Settings




Android 14



  • Security: 802.1x EAP

  • EAP method: PEAP

  • Phase 2 authentication: MSCHAPV2

  • CA certificate: Use System Certificate

  • Online Certificate Status: Do Not Verify

  • Minimum TLS Version: TLS v1.0

  • Identity: "Enter your CNU email address"

  • Anonymous Identity: "leave blank"

  • Password: "Enter the password associated with your CNU email address"

  • Domain Name: cnu.edu


Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"



If this didn't resolve your issue:

or call (757) 594-7079