ITS offers the following services for students:

• Setting up your computer for use with CNU’s wireless network

• Setting up your computer for use with the on-campus Pharos PrintAnywhere system

• Diagnosing and repairing network-related issues

• Assisting with CNU password or account issues

CNU does not offer computer repair or virus removal services.

ITS also offers the following guidance on using online tools and services provided by Christopher Newport University: 

Password Services

• Resetting my CNU Password
  • Recovering a Forgotten Password
  • What's My CNU Email Address?

OnGuard

• Install OnGuard for Windows
• Install and Use OnGuard for Macs

Scholar Tools

• Participate in a Blackboard Collaborate Session
• Collaborate and Scholar Tools Not Displaying
• Submitting an Assignment in Scholar
• Submitting a Google Assignment in Scholar
• View My Grades in Scholar

Google Tools

• G-Suite for Education Basics
  • Logging In for the First Time 
  • Google Drive Basics
  • Google Calendar Basics
  • Google Hangouts/Meet Basics

Printing Services

• PrintAnywhere for Windows
• PrintAnywhere for ChromeOS
• PrintAnywhere for MacOS

Miscellaneous

• Game Consoles on the CNU Network
  • Online Games on the CNU Network
• What TV Channels Do I Get?
• Respondus FAQs
• Utilizing the Luter Observation Labs
• Downloading/Installing Microsoft 365