There are several ways to get support from Information Technology Services.  If this knowledge base does not answer your question, you can contact the Customer Service Desk in the following ways:

• E-mail: helpdesk@cnu.edu

• Phone: (757)594-7079

• In Person: At the Helpdesk located in the 24/7 room of Trible Library or Ratcliffe Hall 106

• Online: Use the button at the bottom of this article to submit a ticket. 

During Fall 2021 and Spring 2022 semesters, the Helpdesk is open

• Sunday: CLOSED
• Mon-Friday (Ratcliffe): 8:00 am - 5:00 pm
• Mon-Friday (Trible Lib): 8:00 am - 6:00 pm
• Saturday: CLOSED

Hours are subject to change due to changes in Trible Library hours and during semester breaks.