Purpose

To protect the CNU Network, ITS has implemented a system that makes sure only fully-­patched computers with a working antivirus are able to connect to the network. Out­-of-­date computers or those without the necessary antivirus are only able to access the sites needed to update the operating system or antivirus. This is checked by Aruba OnGuard, a program that monitors your computer and ensures that it's up to date and protected. The first time that you sign in to CNU's wireless network, you'll have to download OnGuard. First, log in to CNU-Wifi as normal.  Then attempt to go to any website. You’ll be redirected to the download page for the OnGuard agent.





Redirected to the OnGuard Download Page

After successfully connecting and authenticating to WiFi-CNU open a browser and you should be automatically redirected to the OnGuard download page. If you are not automatically redirected to the OnGuard download page please use the link below.

https://cppmpub.cnuadmin.cnu.edu/guest/OnGuard_HealthCheck.php?_browser=1






Download and Installation Instructions

Click the Download button



The OnGuard agent will be downloaded.  Navigate to your downloads folder and double-click the ClearPassOnGuardInstall.dmg file.


When the image opens, double-click on the ClearPassOnGuard.pkg file.

OnGuard Download File Mac



The installer will open and tell you that it needs to run a program to determine if it can be installed.  Click Continue.

ClearPassOnGuard



The installer will open and tell you that it needs to run a program to determine if it can be installed.  Click Continue.

Continue Install



The installer will open and tell you that it needs to run a program to determine if it can be installed.  Click Continue.

Then click Continue on the installer, read the license agreement, and click Continue a second time.

Install License Agreement1



You’ll be asked to agree to the license agreement.  Click Agree.

Install License Agreement2



On the next screen, click Install.

You’ll need to sign in as an administrator if you’re not already signed in.

Install Button OnGuard



The OnGuard agent will then be installed.  If your computer meets all of the requirements, you’ll see a green checkmark in your notification area and be able to access the network.


If OnGuard is unable to communicate with the server please perform a reboot of your computer.

OnGuard Agent Button



If not, you’ll see a red x and have limited access. Click the x and choose “Show ClearPass OnGuard.” 

You’ll see what caused you to fail the check.

ClearPass OnGuard



If you need an antivirus program, you can obtain it from one of the following vendors.  If you have an anti-virus program that is not on this list, you can check the full list of supported antivirus programs.


Fix the problems with your computer. You’ll have access to operating system and antivirus websites to do so.  When you’ve done that, OnGuard will recheck your system within the next couple of minutes. If everything has been fixed, you should then be able to access the Internet.



If this didn't resolve your issue:

or call (757) 594-7079