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This page will cover the equipment in a standard classroom.  Based on the configuration in the classroom, some of the specific tools may not be available.

Select why you're accessing this page:

I'm having a problem

I need instructions on how to use the equipment


The following are common problems that you can solve

Problem: The screen is black, and pressing different items on the touch panel doesn't do anything

The most common reason that you see this behavior is that the person who used the AV equipment before you turned on Picture Mute. To turn Picture Mute off, tap the System Tools button.

System Tools

Then, make sure Picture Mute is OFF for any/all projectors.

Picture Mute Off

If turning off Picture Mute did not solve your problem, please call (757)594-7079 and let them know you are currently using a classroom.

Problem: No Sound is Coming from the Classroom Speakers

The first thing that you should check is that the system isn't muted at the touchpanel (the button will read "Mute" if is NOT muted, "Unmute" if it is.

If that doesn't work, an incorrect audio output may have been selected on the computer. To change the output, click the volume icon in the taskbar.

Volume icon

Then, click the arrow at the top to change outputs.

Choose the one including "Crestron" and the audio should go through the classroom speakers.

If you're still having trouble, call (757)594-7079 and tell the person that answers that you're currently using a classroom.

Problem: The monitor is displaying icons, but the projector is not.

The display has been switched to "Extend" mode.  To switch it back, right-click on the desktop and choose "Display settings".

Display Settings

Change the dropdown under "Multiple Displays" to "Duplicate".

If this still isn't working, call (757)594-7079 and let them know you are in a classroom.

Problem: The document camera is not displaying, or is frozen

Double check that the document camera is on by pressing the power button on the camera.  A green light will be lit if it's on.

Double-check the zoom level of the camera with the zoom wheel.

If the image is frozen, make sure you don't have "Freeze" activated.

Problem: I need to access something in the cabinet, but it's locked and I don't have a key

The lecterns are supposed to be kept locked at all times. If you've been issued a key for ANY standard lectern (any lectern except the Digital Humanities one), it will work on all lecterns on campus.   You can get a key issued by contacting Will White (757-594-8236 or or Jan Dougherty (757-594-8263 or to request key training.  Unlocking lecterns for others or giving your key to others is prohibited.

Classroom Equipment Instructions

These instructions will tell you all you need to know to operate the classroom AV equipment.

Starting the System

To start the AV system, you need to tap the touch panel once to wake it up.  You'll see the intro screen.

Intro Screen

Tap it once more and you'll see the main menu.  Tap the device you'd like to use, and the system will come on, the screens will come down, and your selection will display.

Select Input

Using the computer

To use the classroom PC, tap on PC.

PC button

Log into the PC.   If the PC has been turned off, you can turn it back on in the cabinet.

PC button

You can use the USB ports on the monitor if you don't want to open the case to use any USB devices.

When you're done with the computer, sign out by clicking on the Start menu, click the users menu, then sign out.

Sign Out

Using the document camera

First, select Doc Cam from the main menu.

Doc Cam Button

Gently raise the camera up by pulling up on the handle.

Turn the document camera on using the button on the camera.

You can zoom in and out using the zoom wheel.

You can freeze the image by using the freeze button.

When you're done, press the button on the camera to turn it off.

Then, gently lower the camera down using the handle. Do not press down on the camera head.

Using the Blu-ray player

There is a Blu-ray/DVD player located in the cabinet.  Put the DVD or Blu-ray in the player.

Blu-ray player

Then, press the Blu-ray button on the touch panel.

Blu-ray button

You can then control the player with the touch panel.

Display different items on different screens

Sometimes it's helpful to display different things on different screens in multiple-screen classrooms.  To do so, tap Advanced Routing.

Advanced Routing

Tap the item on the left, and the screen that you want to send it to on the right.  You can also choose which item's sound plays on the classroom speakers.


When you leave

To keep the system working for your colleagues, it's very important that you properly exit and lock the system. This should happen unless you physically see the next instructor entering the room.

First, if you've used the classroom computer, make sure to log out of the computer by clicking the start menu and choosing Sign Out from the user menu.

Sign Out

Regardless of which tool you use, you'll need to exit the AV system.  Tap Exit System.

Then, tap Shutdown System. The projectors will turn off and the screens will go up into the ceiling

Shutdown System

Finally, make sure that the cabinet is locked.

If this didn't resolve your issue:

or call (757) 594-7079
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