Problem
Image The image on the document camera is upside down.
Solution
- Unplug document camera power, wait 30-60 seconds, plug power back in, and power up. If the image is still incorrect move on to step 2.
- Open vSolution Link software (by Wolfvision) document camera will show up in the bottom window. Right-click on the doc cam and update firmware, the camera will reboot then test.
Problem
Image from Doc cam not displaying
Solution
- Ensure the system has started, the touch panel is working properly, the projector is on, and the screen is down (Refer to Hard Reboot procedure if this can't be done)
- Test each input (ie: PC, Blu-ray/DVD) to make sure the system is projecting properly (May be Maybe AV system issue if all inputs not displaying)
- Select Doc cam and make sure cable is secure on both ends
- Ensure the power button on doc cam is in an "On" state (Red=Off, Green=On)
Problem
Zoom not working properly or is moving slower than usual
Solution
- On doc cam press and hold the "Menu" for about ten seconds till the advanced menu comes up (it's the second one)
- Scroll down with the zoom wheel till you find "Zoom Wheel Calibration" and press the right arrow button
- Follow the on-screen prompts to calibrate the zoom wheel
Problem
Focus is not working properly
Solution
- Ensure the "AF" or auto focus autofocus button is in the on position (AF will be green) If the focus is still not working move on to step 2
- Unplug document camera power, wait 30-60 seconds, plug power back in, and power up. If the focus is still not working move on to step 3
- Open vSolution Link software (by Wolfvision) document camera will show up in the bottom window. Right-click on the doc cam and update firmware, the camera will reboot then test.
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