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AuthorJan Dougherty
Last Updated

   


Windows

Getting Drive

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for Desktop

Drive File Stream is available directly from Google. If you are trying to get it on a CNU computer, you’ll have to either have administrative access to the computer or call ITS for assistance.  If you already have the old Google Drive app on your computer, it must be removed first.

Removing Google Drive

Before you remove Google Drive from your computer, it’s very important that you allow it to finish syncing any files you’ve changed/added from your computer.  If you don’t, those files will be lost in the process.

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Once you’ve done that, you’ll want to remove your Google Drive folder from your computer (since you’ll be re-syncing those items with the new Drive File Stream app).  Simply right-click and choose Delete.  Please note that you don’t want to do this before you’ve removed Google Drive, or it will delete everything in your drive.

Installing Drive

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for Desktop

To obtain Drive File Stream, sign into Google Drive, and click the gear in the top right corner.  From the menu, choose Download Drive File Stream for Windows

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Locate the file in your downloads and double-click it.  You may have to enter an administrator password.

You’ll see a note when the installation is complete.

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On a CNU computer, you may also get a warning.  This won’t affect your ability to use Drive File Stream, so you can disregard it.

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First Time Setup

Drive File Stream "Get Drive For Desktop".

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A page will open up in a new tab on your browser allowing you to select the version of the installer used for your operating system. Select the installer to download it. 

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Click on the file to open it and begin the installer. Please note that if you are using a CNU-owned computer, you may need administrative permissions to install Drive for Desktop. 

First Time Setup

Drive for Desktop will not automatically start up after you install it.  You need to start it and sign in.  

Find Drive File Stream for Desktop in your start menu.

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You’ll be asked to sign in to your Google account.  Use your CNU E-mail and password.

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Once you’ve signed in, you will have to give Drive File Stream for Desktop permission to manage your account.  Click Allow.

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Once you do that, the setup is complete and your Google Drive files will be accessible through Windows Explorer.

Mac OS

Getting Drive

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for Desktop

Drive File Stream for Desktop is available directly from Google. If you are trying to get it on a CNU computer, you’ll have to either have administrative access to the computer or call ITS for assistance.  If you already have the old Google Drive app on your computer, it must be removed first.

Removing Google Drive

Installing the new Drive File Stream does not remove Google Drive from your computer.  Therefore they must be removed or you’ll have two copies of everything on your computer. Before you remove Google Drive from your computer it’s very important that you allow it to finish syncing any files you’ve changed/added from your computer  If you don’t those files will be lost in the process.

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Drag your Google Drive folder to the trash and empty it.

Installing Drive File Stream

To get Drive File Stream, click the gear icon in your Google drive and choose “Download Drive File Stream for Mac”

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On the page that appears, choose “Download for Mac”

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Double-click on the .dmg file.

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