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AuthorWill White
Last Updated




COVID-19 Spring Semester UPDATE (01/05/2022)

For information on synchronous teaching guides, please follow the information below:

If you are a new professor and have never used Scholar before, this Basic Guide will have information on logging in and posting documents.  

To ramp up your synchronous teaching skills you will also want to watch the training videos on Blackboard Collaborate or Google Meet.  


The most common reason that you see this behavior is that the person who used the AV equipment before you turned on Picture Mute. To turn Picture Mute off, tap the System Tools button.

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Then, make sure Picture Mute is OFF for any/all projectors.

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If turning off Picture Mute did not solve your problem, please call (757)594-7079 and let them know you are currently using a classroom.


The first thing that you should check is that the system isn't muted at the touchpanel (the button will read "Mute" if is NOT muted, "Unmute" if it is.

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If that doesn't work, an incorrect audio output may have been selected on the computer. To change the output, click the volume icon in the taskbar.

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Then, click the arrow at the top to change outputs.

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Choose the one including "Crestron" and the audio should go through the classroom speakers.

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If you're still having trouble, call (757)594-7079 and tell the person that answers that you're currently using a classroom.


The display has been switched to "Extend" mode.  To switch it back, right-click on the desktop and choose "Display settings".

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Change the dropdown under "Multiple Displays" to "Duplicate these displays."

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If this still isn't working, call (757)594-7079 and let them know you are in a classroom.


Double check that the document camera is on by pressing the power button on the camera.  A green light will be lit if it's on.

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Double-check the zoom level of the camera with the zoom wheel.

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If the image is frozen, make sure you don't have "Freeze" activated.

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Problem: I need to access something in the cabinet, but it's locked and I don't have a key


To start the AV system, you need to tap the touch panel once to wake it up.  You'll see the intro screen.

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Tap it once more and you'll see the main menu.  Tap the device you'd like to use, and the system will come on, the screens will come down, and your selection will display.

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Using the computer


Log into the PC.   If the PC has been turned off, you can turn it back on in the cabinet.

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You can use the USB ports on the monitor if you don't want to open the cabinet to use any USB devices.

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When you're done with the computer, sign out by clicking on the Start menu, click the users menu, then sign out.

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Using the document camera

First, select Doc Cam from the main menu.

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Gently raise the camera up by pulling up on the handle.

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Turn the document camera on using the button on the camera.

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You can zoom in and out using the zoom wheel.

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You can freeze the image by using the freeze button.

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When you're done, press the button on the camera to turn it off.


There is a Blu-ray/DVD player located in the cabinet.  Put the DVD or Blu-ray in the player.

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Then, press the Blu-ray button on the touch panel.

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You can then control the player with the touch panel.


Sometimes it's helpful to display different things on different screens in multiple-screen classrooms.  To do so, tap Advanced Routing.

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Tap the item on the left, and the screen that you want to send it to on the right.  You can also choose which item's sound plays on the classroom speakers.

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When you leave


First, if you've used the classroom computer, make sure to log out of the computer by clicking the start menu and choosing Sign Out from the user menu.

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Regardless of which tool you use, you'll need to exit the AV system.  Tap Exit System.

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Then, tap Shutdown System. The projectors will turn off and the screens will go up into the ceiling

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Finally, make sure that the cabinet is locked.