Versions Compared

Old Version 10

changes.mady.by.user Zachary Hopkins

Saved on

compared with

New Version Current

changes.mady.by.user Janna Dougherty

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Page properties
hiddentrue
idUpdate


AuthorWendy CorriceZachary Hopkins 
Last Updated

 

StatusActive



UI Steps


UI Step

Install the Duo Mobile app on your device.  You can scan the QR codes below to quickly find the app.


Section


Column

Image RemovedAndroidQRCodeImage Added

Download for Android: https://play.google.com/store/apps/details?id=com.duosecurity.duomobile


Column

Image RemovediOSQRCodeImage Added

Download for iOS: https://apps.apple.com/us/app/duo-mobile/id422663827




UI Step

IT Services will send you an email, inviting you to enroll in Duo's multi-factor authentication.  Open this email on your mobile device, scroll down to the middle of the email, and tap the link to start the enrollment.
Duo EnrollmentImage Modified   Enrollment LinkImage Modified


UI Step

When the webpage opens, tap on the "Start setup" button, and then select to add a mobile phone and tap Continue.

Start SetupImage Modified   Device TypeImage Modified


UI Step

Enter in your phone number and mark the box to confirm that it is correct.

Input Phone NumberImage Modified

Info

You may be prompted to verify ownership of your phone number via a call or text message.



UI Step

Tap on the button that says "I have Duo Mobile".  You will be prompted to finish by connecting to Duo Mobile.  Tap the button to "Take me to Duo Mobile".  This will launch the Duo Mobile app and register it to you.

I Have Duo MobileImage Modified  Take Me To DuoImage Modified


UI Step

Once registered, a "Christopher Newport University" entry will appear in the Duo app.

Duo CNUImage Modified


UI Text Box
sizemedium
typenote

You must have push notifications enabled on your device in order to receive the authentication prompts when logging into the campus VPN.  Failure to respond to the push notifications promptly may result in your account being temporarily locked out.


...