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This page is only applicable applies to Staff and Faculty who have received a computer asset from Christopher Newport University. This DOES NOT apply to personal computers. |
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- You (the customer) submitted a ticket, and the procurement of your new device is underwaybeing procured.
- You (the customer) received a ticket from Information Technology Services stating we are currently setting up your device or we are going to will deliver the device shortly.
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Once you have received your new MacBook or iMac from IT Services, please follow the below steps:
- Connect to an Ethernet network cable before powering on the computer.
- The Setup Assistant will display and ask you to select your Country or Region.
- Select the United States.
- You will be taken to the Remote Management window.
- Sign in at the Remote Management window with your CNU ID Number and Password.
- Login at the Login Window with your CNU ID Number and Password.
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The gif below shows how easy it is, so long as a reliable internet connection is available and your account is in good standing order (CNU ID). |
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- You will be greeted with a login screen—type in your CNU Email and Password. More info HERE.
- Once logged in, you will have access to your new computer and have a password synced to your current password.
- When you go to change your password, please follow the prompts you receive from Jamf Connect to continue to sync your password accordingly. More info HERE.
Application Installs:
The first time that you log in, the standard software installs will be complete: Adobe Acrobat Reader, Alertus, Chrome, ESET antivirus, Firefox, and VLC media player.
Additional software is available via Self Service, as well as and the department printer(s) are available via Self Service. If there is something that you need to have something installed that is not currently listed in Self Service, please submit a Helpdesk ticket, and we will get add the software added.
Self Service Installs:
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More information regarding Self Service can be found here. Here is a small preview of how Self Service works at CNU! |
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