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AuthorJan Dougherty
Last Updated

20 May  


Students and faculty who are updating their IBM SPSS Statistics software to IBM SPSS Statistics 24 may encounter an error resulting in having no access to CNU’s commuter licenses for the software. If you open the Commuter Utility window and find it blank, you are encountering this error.

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The resulting window will include a sidebar listing some settings from the computer’s Control Panel. Click on “Advanced system settings” to open the System properties. If you are on a CNU-provided computer, you may need to obtain administrative permissions to continue.

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In the resulting window, click on the button labeled “Environmental Variables.”

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