Requesting VPN Access
The first step is to request VPN access using the form provided on the VPN at CNU page. Fill out the form and get your supervisor to sign it. Make sure “Remote Access to Desktop” is checked. Then, have your supervisor forward the form to the CIO by fax at 594-7500 or by campus mail at 121 Ratcliffe. Once VPN access is granted, you will have access to the VPN software. To learn how to use the VPN to connect to your work computer remotely, see the page titled "Access My Computer via VPN–Windows".
You will need admin rights to your home computer to install the Global Protect product. Launch your web browser and type https://gpvpn.cnu.edu into the address bar. Whichever browser you use, you will then see the following screen. Enter your CNU username in the “name” box, then your password in the Password box.
You’ll then be asked to download the version of Global Protect that matches your system. To tell your system type, click on the start menu, and click on the Settings icon.
On the Control Panel that pops up, select System, then About.
In the screen that appears, you can find your system type (64 or 32 bit):
Close that window, and download the file appropriate to your system type.
Double-click on the file to run it. A box will come up asking whether you want to run the file. Click “Run.”
Click Next on the next three screens:
The program will be installed on your computer. Depending on your computer’s setup, you may have to enter your admin username and password. Click Complete when the client is done installing.
To access the client, click the start menu locate GlobalProtect from the list of applications:
Enter your CNU username and password into the appropriate boxes, and enter gpvpn.cnu.edu into the “Portal” box. Then click “Sign In.”
When you first log in, you may receive a prompt to confirm your security credentials via Duo Two-Factor Authentication. To set up Duo, see the article titled "DUO Two-Factor Authentication Client Setup". If you have already set up Duo on your mobile device, you will receive a notification of your login request.
open the DUO application on your device and open the login request. Select Approve to allow the VPN to complete the connection.
You will see this icon in the bottom-right corner of your screen if you are connected:
or call (757) 594-7079