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  • What is remediation and why am I here?

  • Remediation is the correction of  something that does not comply with policy.  You have been redirected to the ITServices remediation website because you do not have any anti-virus software running on your computer.
  • What is Anti-Virus software and why do I need it?


  • An anti-virus software program is a computer program that can be used to scan files to identify and eliminate computer viruses and other malicious software (malware).  An antivirus program is an essential part of a multi-layered security strategy – even if you’re a smart computer user, the constant stream of vulnerabilities for browsers, plug-ins, and the Windows operating system itself make antivirus protection important. 
  • Get a list of Anti-Virus vendors

  • How can I fix this?


  • Simply install anti-virus software and/or verify you have anti-virus software running on your computer.
  • Will I be able to download Anti-Virus software while in remediation?


  • Yes, you will be able to download anti-virus software while in remediation.

Still have questions and / or would like to put in a work request? Please contact the IT Customer Service Desk at (757) 594-7079 or submit a work request.

If this didn't resolve your issue:

or call (757) 594-7079
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