I forgot my username.
Your username for the CNU Connect system is your student or staff ID number printed on your CNU ID card, including any leading zeros.
I forgot my password.
If you’ve previously set up your security questions, you can reset your password by clicking on the link on the login screen.
You’ll be taken to the password management screen. If you need to reset your password, click on “Reset my Password”.
Next, enter your username (CNU ID) into the box.
You will then be asked your security questions
If you answer them correctly, you can enter a new password on the following screen.
If you don’t remember your security question answers, contact the Customer Service Desk at 594-7079.
or call (757) 594-7079