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I forgot my username.

Your username for the CNU Connect system is your student or staff ID number printed on your CNU ID card, including any leading zeros.

I forgot my password.

If you’ve previously set up your security questions, you can reset your password by clicking on the link on the login screen.

Reset Password

You’ll be taken to the password management screen.  If you need to reset your password, click on “Reset my Password”.

Password Management Reset Password

Next, enter your username (CNU ID) into the box.

Password Management Username

You will then be asked your security questions

Password Management Security Questions

If you answer them correctly, you can enter a new password on the following screen.

Password Management Enter New Password

If you don’t remember your security question answers, contact the Customer Service Desk at 594-7079.

If this didn't resolve your issue:

or call (757) 594-7079