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System Requirements

To use Collaborate you need the following things:

  • Google Chrome: other browsers may work, but Chrome works with no additional downloads or software installs.  Firefox mostly works, but you are currently unable to use your computer microphone to speak to other attendees.

    • If you prefer to use a mobile device, you can use the Blackboard app to access Collaborate sessions

  • If you want to share video, you’ll need a webcam

  • You have several choices for audio:

    • A computer headset with a USB connection is best

    • You can also use the microphone and speakers that came on your computer (if you have a laptop).  This may be acceptable if you don’t plan on talking much, but you may have poor audio quality if you do a lot of talking.

    • If you don’t want to use your computer for audio, you can call in and use your phone.

Joining a Session

There are two ways to join a Collaborate session depending on how the host has set it up: either through a guest link or through a Scholar shell.

If you’re sent an e-mail with a link to join the Collaborate session, all you need to do is click the link.  You’ll be taken to a screen that asks you to enter in your name. Do so and click Join Session.

Scholar Collaborate Join Session Name Entry

Scholar Shell

You may also be asked to join a collaborate session within a course shell that you have access to. The owner of the course shell will have to add a link to the Collaborate tool in the course/organization menu.  Once they do, click on the link to access the tool (it may be called Online Meetings, Collaborate or something similar).

Scholar Collaborate Link

Once there, you’ll see the following screen.

Scholar Collaborate Application

There are two types of Collaborate meeting room that the owner may have created: the Course Room and individual sessions.

If you’ve not been informed of a specific session, click on Join Room to join the Course Room.

Scholar Collaborate Join Session Button

If you have been invited to a session, click the name of the session.

Scholar Collaborate Session Link

Participating in a Session

Either way, you’ll be taken into a session.  If you joined through Scholar, your displayed name will be identical to what it’s listed as in Scholar.  If that name or title is incorrect, please contact the Registrar’s Office at 594-7155 and let them know your name is incorrect in BANNER (all of your information in Scholar is drawn directly from Banner, so Academic Technologies cannot reset it).   

Setting up your Camera and Microphone

Initial Setup

The first time you sign in to Collaborate, you’ll need to set up your webcam and microphone. This will only need to be done once on each computer/web browser that you use to access Collaborate.  To do so, click the purple area with the arrow at the bottom-right of your screen.

Scholar Collaborate Purple Tab

This will bring up the Collaborate Panel.  Click the gear icon on the panel to open the settings menu.

Scholar Collaborate Tab Settings

From there, click “Set up your camera and microphone”.

Scholar Collaborate AV Setup

If you’re using Chrome or Firefox, a box will pop up asking whether you want to allow Collaborate to use your camera and microphone.  Choose Yes or Allow.

Chrome Allow Camera Microphone

You’ll then see the audio test.  You can select the microphone to use with the drop down menu under the purple bar.  If you see the purple bar moving, the microphone is picking up sound. Once you’ve got your microphone set properly, click “Yes - It’s working” to continue.

Scholar Collaborate Audio Test

You’ll then be able to access your webcam.  Choose the proper camera from the dropdown, and click “Yes - It’s working”.

Scholar Collaborate Video Test

Your camera and microphone will be set up and ready for you to use if/when you need them.

Communicating through Collaborate

When you sign in to Collaborate, you start muted and with your video off. To turn your mic and/or video on, you can use the links at the bottom of the window.

Scholar Collaborate Turn on Camera Mic

If you prefer to use your phone for audio, you can do so as well.  Open the Collaborate Panel.

Scholar Collaborate Purple Tab

Then, click on the settings icon.

Scholar Collaborate Panel Settings

From there, click on Use Your Phone for Audio.

Scholar Collaborate Use Phone for Audio

A phone number and PIN will appear so that you can call in.

Scholar Collaborate Call In Details

You may also want to communicate with the presenter or your fellow attendees by chat.  To do so, open the Collaborate Panel. Then, click on the chat icon.

Scholar Collaborate Panel Chatbox

You’ll see a chatbox.   The main chat is accessible to everyone, and will be visible on the recordings.

If this didn't resolve your issue:

or call (757) 594-7079