The Mitel (formerly known as ShoreTel) phone system includes software called the Mitel Client that can be installed on your computer. You can’t use the client to make or receive phone calls over the computer, but you can use it to remote control your phone. This article covers the basics of using the client to control your phone. The articles on Changing Forwarding Settings and Changing Voicemail Settings with the Mitel Client explain how to use the client to set up call forwarding and control your voicemail.
Getting the ShoreTel Client
To get the Mitel client navigate to Self Service and select the appropriate software, once downloaded you can proceed with the instructions located below. If you have any issues please give us a call at 757-594-7079 or put in a ticket at help.cnu.edu!
or call (757) 594-7079