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The key benefits to enrolling your macOS device (if you are capable) is being able to download supported software regularly from our Self Service application. CNU Self Service Article goes into more detail as to what this looks like!


Please select your operating system that pertains to macOS:

macOS Version 11

The following steps outline the enrollment process for macOS versions 11 (Big Sur) and require administrative access. If you do not have administrative access to your Mac device, please call the IT Services Helpdesk at (757) 594-7079 and a technician will provide remote assistance. 

macOS Versions 10.14-10.15

The following steps outline the enrollment process for macOS versions 10.14-10.15 (Mojave and Catalina) and require administrative access. If you do not have administrative access to your Mac device, please call the IT Services Helpdesk at (757) 594-7079 and a technician will provide remote assistance. 
  1. Please navigate to https://cnu.jamfcloud.com/enroll
  2. Sign in with your CNU Connect ID and password.
  3. Install the first CA certificate.
    1. The page will change to the next install prompt, please stay on the same webpage.
  4. Install the MDM profile. This step requires administrative access; therefore, when prompted please type enter your administrative credentials. 
  5. Once the certificate and MDM profile is installed the enrollment process is complete! 

macOS Version 10.11-10.13

The following steps outline the enrollment process for macOS versions 10.11-10.13 (El Capitan, Sierra, and High Sierra) and require administrative access. If you do not have administrative access to your Mac device, please call the IT Services Helpdesk at (757) 594-7079 and a technician will provide remote assistance.
  1. Please navigate to https://cnu.jamfcloud.com/enroll
  2. Sign in with your CNU Connect ID and password. 
  3. You will be prompted to download the QuickAdd.pkg, this will allow the computer to enroll in Jamf appropriately.
    1. Upon downloading you will need to secondary click (right-click) the pkg file in order to “open” it properly. This step requires administrative access; therefore, when prompted please type enter your administrative credentials. 
  4. Proceed with installing the QuickAdd.pkg, when complete the computer will be enrolled in Jamf.


If you have a CNU-issued iPad please contact the support desk so we can assist with enrollment and proper management of the device.



If this didn't resolve your issue:

or call (757) 594-7079