There are several ways to get support from Information Technology Services.  If this knowledge base does not answer your question, you can contact the Customer Service Desk in the following ways:

  • E-mail: ITServiceDesk@cnu.edu

  • Phone: (757)594-7079

  • In Person: At the Customer Service Desk located in the 24/7 room of Trible Library

  • Online: Using the button at the bottom of this article to submit a ticket. 

During Fall 2021 and Spring 2022 semesters, the Customer Service Desk is open

  • Sunday: 1:00pm - 8:00pm
  • Mon-Thurs: 7:30am - 9:00pm
  • Friday: 7:30am - 5:00pm
  • Saturday: 12:00pm - 5:00pm

Hours are subject to change due to changes in Trible Library hours and during semester breaks.

If this didn't resolve your issue:

or call (757) 594-7079